Noelle Mikazuki

The Awesome One

Oct 16, 2012

Eyelash Extension at D'amour Beauty

HELLO FOLKS!

Photobucket

I went for eyelash extensions today!!





How was it?






Photobucket

HORRIBLE.


From the service, to the results, to the price. Horrible.

Ok, so I bought a coupon from Groupon previously for both my mum & I.
Wanted to try out eyelash extension so I don't have the need to put any mascara/fake lashes.

But my experience with D'amour Beauty was horrid. Horrendous.


1.

When I reached, the "beautician" kept downgrading the package that I've bought. Saying that it will look very unnatural and ugly etc. So she persuaded me to upgrade to another package where it costed $98 for a more natural looking lashes.

So OK, fine.
I went with the $98 one.
(FYI. the voucher already costed $38, with the value of supposed $68 according to her. So I topped up $30)

For this, I wouldn't count it as scam as I didn't really try the original one and was somehow convinced by her to get the more expensive one as she described the other to be so fake and unnatural.



2.

Before I started on the lash extension, she told me that my eyebrows needed a slight trim.
And without telling me it's chargeable, she misled me by telling me she did it for my mum too.

So I went ahead to allow her to trim my brows.
Which later after the whole session, she charged me $10!

Like seriously??

I'm so pissed cause she didn't mention to me it's chargeable.
Because if I know it is, I wouldn't have done it cause I just accidentally chopped off one side of my eyebrow while being itchy handed the other day!

So I'm literally paying $10 to trim one eyebrow. ONE ONLY. 
(P.S. Outside's normal pricing is like only $5??!)


Ok NVM.


3.

SHE KEPT RUSHING MY MUM AND I.
KEPT RUSHING AND SAID SHE WANTED TO GO HOME ALREADY.
When my mum and I finished our sessions, it was only 7:15PM.
And they were supposed to close at 8PM.

WHAT IS THIS???!!
SERVICE BAD LIKE LS.



4.

Ok, previous few. NOT SO BAD.
Now to the seriously horrible part.

Photobucket

WHAT IS THIS right.

I googled and found out that eyelash extensions should be bonded to the real lashes.
AND OK, even if some didn't, WHO WILL DO UNTIL THE GLUE IS SO VISIBLY OBVIOUS??!!

Her workmanship was so bad.
Or rather, it feels like she's not even serious in it.

I told her about it but she didn't give a damn and just simply shove me with some stupid excuses like it would go off after a few wash (which obviously didn't after all) and expected me to live with that. (super pissed off)



5.

Another part of her POOR and LOUSY workmanship.
The glue got stuck onto my lower lashes!! And she didn't even notice/wipe off for me.

Photobucket

And when I was home, I tried to take it out and a few of my lower (super limited) lashes dropped out.

DAMN ANGRY CAN??!



6.

AND Because I think she's in such a (idk why) damn rush,
She didn't even inform my mum & I to not open our eyes during the process!!

And both my mum & I opened (naturally when she tapped our foreheads) and the glue got in our eyes!
Like damn super pain and angry can!

Photobucket

See my eye!! This is the not so red picture already!!



7.

After the whole entire session, she tried promoting another package to both my mum & I (which we totally are so not gonna get it after the super bad experience?!) and once we said we're not getting it, her face literally changed and didn't even send us out of the door. Like, seriously??

What I'm so angry with was her attitude, like she just want to faster get it done and over with!





Must admit that from SOME angle, my lashes does look pretty nice.

Photobucket


But frontal view, the glue is so obvious it looks so ugly!
Additionally, I feel that if they're just gonna glue like this, might as well I just use a normal lash and glue on myself right!! She said we cannot use make up removal on the extensions. Exactly like normal lash??! wtf.


And they even wanted to charge us $28 for washing fee.
(To "wash" the lashes away)

LIKE WHAT? Shouldn't it be in the package? Or like FOC??



Anyway, here's the obvious verdict of the review:

Atmosphere - 9/10 
The place was rather quiet and relaxing with nice interior design. Looked very high class & professional.

Service - 1/10
Why I gave 1 and not 0, because at least that lady knew how to sweet talk. But besides that, big NO.

Workmanship - 3/10
Firstly the ugly glue, then the glue on my lower lashes, and my eye hurts so much even now!! Which I think is super abnormal cause I read Xiaxue's blog saying that it shouldn't hurt or affect the eye at all!

Price - 2/10
It's considerably cheap. But comparing the quality to this price, NO.

Overall - 1/10
DO NOT RECOMMEND THIS PLACE AT ALL.
I'm so sorry. One time is enough for me to judge this place. I'm not coming back again.



I seldom, or rather never, made such a bad review of any store before.
But this is really unacceptable!!

I paid a total of $38 (the groupon) + $30 (top up package) + $10 (eyebrow trimming for fuck).

AND THE QUALITY IS LIKE HORRID.


Felt super cheated??!


Anyway, I'm doing up this post so that others out there will know of my experience too!
I tried googling for their reviews online before buying and even before going down today but, none.

So, I'm doing this review.

I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.
I HAD A HORRIBLE EXPERIENCE AT D'AMOUR BEAUTY.


Just in case Google does not pick up my blog cause the keyword is too little.


Chaos.

179 comments:

Chiro Yukisan ♥ said...

Thanks for sharing ! The shop is blacklisted !!!!

Anonymous said...

The beautician is Amy He Youyu, she has been fired by D'Amour Beauty and is last seen working at Mary Chia at Nex Mall! It's not about the company but the person who did the job.

Anonymous said...

At NEX MALL.!!!I was told that brown embroidery $120 and lip em $200 but when I really was sit down and put num cream at my brown and lips then they show me the price of type of brow em and I end up have to pay $ 300 for one time no touch up n for my lips $280!!!!! The bad part was I didn't get my brow that I wanted as the lady Christina keep saying it's not nice what you like bla bla bla!!! And she was not willing to fix it and she always speaks in Chines with her college after that I got her to fixed few parts . And then she said I won't fix any other part gain . I end up upset and unbalance browns:-((((((. Ohhh. She used the manual tattoo pen for brown on my lips!!!! Lines and uneven color lips :-((( Didn't get to choose colors Not happy after spent nearly $600. Ohh I see someone name AMY working there too.

Joane said...

I just had a horrible gel nails experience at their new outlet @paya lebar square. Horrible service, horrible skills and she damaged my nails super badly. Going to put up a review to warn others too!

Anonymous said...

As a friend of Amy He, I feel unfair for her. The author did not mention who did the eye-lash extension. In fact, there are many therapists in D'Amour who can perform the operation. I know that she resigned as a result of the boss not paying her salary.

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Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

New outlet at Paya Lebar Square, right beside Paya Lebar MRT Station! #01-56 for manicure, pedicure, facial services and #B1-39 for our eyebrow studio. http://www.damourbeauty.com/

Anonymous said...

98765432

Person who knows the truth said...

@ Anonymous
Please refrain from making unfounded remarks, if you could leave your contact no. here, I will contact you to make arrangements to show you proper evidences especially on your remarks on the company not paying salary.

The facts remained that Amy He had many complaints during her short work-stint in the company and one such case being a dispute between herself and a customer resulting in Amy physically hitting the customer's with the customer subsequently pursuing the matter in court. The company further assisted Amy on this in good faith, compensated and finally appeased the customer. For the record, the beautician who served Noelle is Amy He and this is one such complaint on her.

If anybody wish to know the truth, arrangements can be made to see the complaint records. A police case had also been made and investigated on her stealing company's sensitive information. It is not what Anonymous had claimed, that company did not pay salary. Thus and again, please do not post unfounded comments if you do not know the true story.

A company is made up of many employees and as much as any company would like to have ideal, good and skillful workers, there are surely bad eggs among the beauticians. Please do not just attack the company for convenience sake.

Thank you.

keith shin said...

Bad bad bad service! I'm a customer there and I must say that really bad service!

1. On August 12 morning 11.30am me and my gf called to made an appointment for 2 for facial on the same day at 6pm which my gf had perviously brought a $700+ facial package! The staff confirmed about our appointment but however at 4.45pm the staff called to said that due to lack of staff only 1 of us can have our facial done! We were already on our way traveling from sengkAng to their paya Lebar outlet!

2. During the facial treatment, the staff applied face mask on my gf and told her she will be back to wash it off 10 mins later but however we waited around 35 mins while she attend to another customer and asked an unprofessional non certified staff to wash off the mask and to finish off my gf facial treatment!

3. The last routine where after washing of the mask, supposing that toner and moisturizer to be apply on my gf face, the staff throw a pile of the cream on my gf forehead and insist it's 8pm and she ended work and she's going home! Seriously?! A pile of cream on my gf forehead n not even care to apply them properly?!

4. The staff who went to attend to other customer was ASKED BY ME to finish the job properly!

5. Due to the unhappiness, we made phone CALLS not just one call but many calls to their Nex outlet for an explanation on why the service is so bad yet the staff agree to call us back on next day.

6. Day after the incident, we didn't received any calls or response from the company and we have to make just another call to their Nex outlet to hear their explanations however the staff hang up our call after saying that she is currently busy with another customers! WTF! Hang up my call some more.

7. My gf facial package contains 2 different treatment but she only received 1 of the facial treatment! When asked, the staff just replied us that she's not sure of what package we brought! Seriously?! This company does NO RECORDS at all?

We are very sad and disappointed with what we had received as appearently the company seems like does not want to take any actions in giving us any solutions on how to settle this issue. We had decided to bring this up to CASE to settle this issue!

I can't believe that we paid $700+ over for a professional facial treatment yet my gf face was being handled by an uncertified personnel!

keith shin said...

My contact number if u wish to varify anything! BECAUSE I SERIOUSLY AM PISSED OFF BY THIS COMPANY'S SERVICE!
Please kindly call 98945498. Will be waiting for you to contact me!

keith shin said...

And eventually how bad is the service? I CALLED ALL THREE OUTLETS AND SEEMS LIKE NOONE SEEMS TO HAVE TIME TO ENTERTAIN TO ANY CUSTOMERS FEEDBACKS! Never recommend this beauty company to anyone!

Anonymous said...

Oh my god this is really a damn shit shop as my friend and I ave encountered bad service from this shop ! once you have signed a package with them and the next time you go back for service there is a staff name " jia jia " she is really a damn attitude person . No one like to talk to her and she always talked back to customers and argue with customers . She always show a black face to customers who do not want to sign package or renew . Whenever I went for my nail service I observed that the mentioned staff above she smell like dead fish and even we can't stand the smell when she came near us . Most of the good beautician and manicuruist had already left either force to resign or being pay cut for no reasons . This shop is blacklisted and the company was reported to MOM before because the company did not pay the salary to one of the staff which she had resigned . Overall I can say that this shop is very bad poor service and my friends and I will never never ever will go to that shop again .

Yumimi said...

WORST AND MOST HORRIBLE EXPERIENCE EVER DOING THEIR 4D EYEBROW EMBROIDERY. NEVER FELT SO CHEATED BEFORE. DON'T EVER STEP INTO THIS FREAKING PLACE. YOU WILL REGRET FOR SURE.

Cheryl said...

WORST BEAUTY EXPERIENCE IN MY ENTIRE LIFE. HORRIBLE PLACE TERRIBLE PEOPLE.

The outlet at Paya Lebar are very pushy, keep pushing non stop to do 4D eyebrow embroidery instead of 3D eyebrow embroidery. I got really unhappy and wanted a refund even before i start the 3D procedure. They said no refund. So i had no choice but to do it. But by law, it is legal to refund since the procedure has not even started.

When they send me down to Basement 1, sales lady by the name of adeline again push me to do the 4D one. To get over and done with I did the 4D one. After the procedure, she forced me to pay a different price that was previously promised by the people at level 1 for the 4D one. She claim that she did tell me the price before going ahead with 4D which she did not. Then she claim her price has two touch up, the price promised by level 1 has only one touch. So i didn't bother arguing with her and paid for one touch up. Then she asked me to pay 48 for eyebrow cream and wanted to charge me 38 after i rejected. I felt very cheated the entire time so i rejected.

After 1 month, the eyebrow embroidery shed so i went for the touch up. She claim that there is no free touch up since she wrote one time on the invoice and one time doesn't mean free touch up. One time means do one time, not one time free touch up. WHATEVER IT IS PEOPLE, MAKE SURE THERE IS THE WORD FREE TOUCH UP IS IN YOUR INVOICE IF YOU EVER GO TO ANY BEAUTY PLACE. Ridiculous! 3D eyebrow embroidery has free touch up and 4D eyebrow embroidery doesn't have free touch up. I went up to level 1 and explain my situation, they brought me down and told me to pay $25 for the touch up but basement 1 insist on me paying $200 for a touch up. I got totally fed up when she is so unreasonable. I called their person in charge, Lucy, to explain the poor customer service by their staff but she wasn't very nice to speak with either. I had a hard time speaking chinese with all of them.

WHATEVER IT IS DON'T EVER STEP INTO THIS STORE. REALLY PUSHY SALES, UNETHICAL AND POOR CUSTOMER SERVICE.